One intelligent automotive platform built to increase customer engagement and retention.
UXICO connects customers, dealers and OEMs through SmartLife, a connected digital platform designed around the complete vehicle ownership journey. From service bookings and test drives to dealer communications, targeted marketing, recalls, customer engagement, OEM reporting and analytics, SmartLife keeps customers connected to the brands and dealerships they choose.
Our Products
SmartLife connects the three most important parts of the automotive ownership relationship: the customer, the dealer and the OEM. Customers get a simple, connected ownership experience. Dealers get the visibility, communication and marketing tools to engage customers and drive retention. OEMs gain greater control, customer intelligence, reporting and direct communication across their dealer network.
SmartLife puts the customer at the centre while connecting them directly with their dealer and OEM. Customers can book services and test drives, manage their vehicle, access documents, discover offers, shop genuine merchandise and receive important communications. Behind the customer experience, dealers gain the tools to manage engagement, communicate directly with customers and identify opportunities to bring customers back.
Book a Service or Test Drive: connected directly to the selected dealership
Stay Connected to Your Dealer and OEM: communications, offers and recalls in one place
Shop Genuine Merchandise, Accessories and Parts: OEM-branded products in-app
SmartLife connects the entire ownership journey.
One Platform, Three Sides
The same connected experience, seen from each side of the ownership journey.
SmartLife gives owners everything their vehicle needs in one place. Book a service or test drive with the nearest OEM-approved dealer, track your garage, shop official merchandise and stay connected to your dealership from your phone.
SmartLife gives your dealership a direct connection to your customers, right from their mobile phone. From service bookings and test drives to notifications, promotions and dealership information, SmartLife makes it easier for customers to interact with your dealership when they are ready to buy, service or spend.
SmartLife gives OEMs a direct digital connection to customers across the entire ownership journey. From service bookings and test drives to loyalty, notifications, e-commerce and dealer engagement, the platform brings key customer interactions into one connected experience.
SmartLife keeps customers connected throughout every stage of vehicle ownership.
Step 1
Start the relationship.
Customers explore vehicles, offers, dealer specials, campaigns and new opportunities through their branded SmartLife app.
Step 2
Make it easy to take action.
Book a service or test drive in a few taps, with the booking connected directly to the selected dealership.
Step 3
A simpler dealership experience.
Digital check-in and QR technology reduce paperwork and help the dealership start the customer interaction faster.
Step 4
Keep customers informed.
Customers receive updates throughout the service journey, including job progress, approvals and important communications.
Step 5
Complete the experience digitally.
Service history, documents, vehicle information and relevant information remain available to the customer after the vehicle is collected.
Step 6
Turn every interaction into the next opportunity.
Service reminders, personalised offers, dealer communications, OEM campaigns, accessories, parts, recalls and feedback keep customers engaged between visits.
See SmartLife in action
Book a Demo“The relationship doesn't end when the customer leaves the dealership.”
Customer Retention
The longer a customer remains engaged with their automotive brand and dealer, the more opportunities there are to create value throughout the ownership lifecycle. SmartLife creates ongoing digital interactions that keep the customer connected beyond the initial vehicle purchase.
Bring customers back at the right time.
Deliver relevant offers based on the customer's vehicle and ownership journey.
Keep customers connected to their preferred dealership.
Communicate campaigns, launches, important information and offers directly to customers.
Deliver critical vehicle information directly through the customer's digital experience.
Capture customer feedback and use it to improve the ownership experience.
Every interaction creates another opportunity to retain the customer.
See it end to end
A 30-minute guided demo across the customer app, dealer platform and OEM data flow — using your brand's scenarios.
About UXICO
UXICO is a digital technology company focused on creating connected automotive experiences for OEMs, dealers and their customers.
We combine automotive experience, digital technology, platform development and customer-focused design to solve real commercial and operational challenges.
Make it easier for customers to engage.
Make it easier for dealers to retain them.
Give OEMs greater visibility and control.
SmartLife is the result: a connected automotive platform that brings the customer, dealer and OEM relationship together in one digital environment.
Automotive digital solutions, end to end
Dealer platform, OEM data integration and a customer-facing app — one connected automotive platform.
SmartLife is UXICO's flagship automotive platform, connecting the customer experience with dealer operations and OEM management.
Customer
A branded mobile app where customers manage their vehicle, book services, arrange test drives, access information, receive communications and discover relevant products and offers.
One platform. One connected customer journey. Three powerful experiences.
SmartLife connects the OEM, dealer network and customer through a single digital platform. Information and activity can flow between the three levels, creating a more connected ownership experience and giving each party the information they need to act.
OEM
Customer intelligence, campaign management, recalls, reporting and dealer network visibility.
SmartLife
The technology layer connecting customers, dealers and OEM systems.
Dealer
Customer profiles, bookings, workshop activity, communications, marketing and performance.
Customer
A single digital experience throughout the ownership journey.
SmartLife gives dealerships a connected view of their customers and the tools to build stronger relationships throughout the ownership journey. Manage bookings, monitor customer activity, communicate directly with customers, promote your dealership and track performance from one connected platform.
Customer Visibility
Access a connected customer profile across vehicles, visits, bookings, quotes and communications.
Communications
Send relevant notifications, service reminders, updates and dealership communications directly to customers.
Marketing
Promote dealership specials, accessories, services and campaigns directly to your existing customer base.
Workshop Management
Manage bookings, job progress, approvals and updates through one connected workflow.
Performance
Monitor bookings, customer engagement, conversion, CSI and retention performance.
The objective is simple: keep your customers connected and give them more reasons to return.
Dealer network
One connected view
SmartLife gives OEMs a direct digital relationship with their customers while providing greater visibility across the dealer network. Connect customer engagement, dealer activity, marketing, recalls and reporting through one central platform.
Customer Retention
Create continuous digital engagement throughout the ownership lifecycle, supporting stronger relationships and repeat business.
OEM Analysis & Reporting
Monitor customer engagement, bookings, dealer performance, campaigns, retention and other key activity across the network.
Direct Customer Marketing
Deliver new model launches, campaigns, offers, service communications and relevant content directly through SmartLife.
Recalls & Important Communications
Deliver recalls, safety notices, service campaigns and other critical vehicle communications directly to affected customers.
Dealer Network Visibility
Gain a consolidated view of customer and dealer activity, helping OEMs identify opportunities to improve engagement and retention.
One connected platform for your brand, your dealers and your customers.
Our Approach
Simple
We create digital experiences that make it easy for customers, dealers and OEM teams to complete everyday tasks.
Connected
SmartLife connects the customer, dealer and OEM so that information and interactions can move through one connected platform.
Intelligent
Customer activity and behaviour provide the information needed to improve communications, marketing, service and retention.
Practical
We focus on solutions that deliver measurable value to the people using them and the businesses operating them.
Inside the App
Everything your customer needs throughout vehicle ownership.
Home
Your vehicle at a glance. Service reminders, vehicle information, points, notifications and personalised offers.
New Vehicles
Discover what's next. New models, latest stock, test drives, protection plans, campaigns and dealer specials.
Book a Service
Book in a few taps. Select your dealership, choose a suitable time and receive digital confirmation.
Notifications
Stay informed at every step. Booking updates, dealer and OEM communications, recalls and important vehicle information.
Shop
Your automotive brand, beyond the vehicle. OEM merchandise, genuine accessories and parts.
Service Documents
Everything in writing. Inspection sheets, service invoices, vehicle documents and in-app payment, available any time.
Mobile App Features
Get started
See how SmartLife can help you build stronger customer relationships, improve dealer engagement and increase customer retention. Whether you are an OEM looking to connect your dealer network, a dealership looking to improve customer retention, or an automotive business looking to create a better digital ownership experience, UXICO can help you build the right solution.
Contact
Tell us where you want to improve customer engagement, dealer performance or retention, and we'll show you how SmartLife can support your business.
Connect your brand, dealer network and customers.
Improve engagement and retain more customers.
Build connected digital experiences around your customers.
General enquiries
info@uxico.techProduct enquiries
info@uxico.techAddress
Roodepoort, Johannesburg, South Africa